Re: My email to Beatport.com (IAMPISSED)

I went to go listen to the new Coma track. But dumb ass beatport decided that it would be best to put the entire breakdown of the track as the sound clip. I don't buy tracks because of the breakdown.

Re: My email to Beatport.com (IAMPISSED)

[quote=thesightless;538509]someone tell them to screen the shit that is now ending up in progressive as well. open a new genre called ""guido shit house""[/quote]

hehe...spot on.

Re: My email to Beatport.com (IAMPISSED)

Cool. I am in. I just gave them 150.00 bucks of my money. I know I am traitor. But I still love thee Beatportimus.

Re: My email to Beatport.com (IAMPISSED)

yeah thats annoying i would be pissed

Re: My email to Beatport.com (IAMPISSED)

I see that BP doesn't show the labelnames anymore in the order receipt! Why do they do this??? I always copy/past everything to msExcel, now I have to type everything...

Re: My email to Beatport.com (IAMPISSED)

I apologize for the issues everyone has experienced with the site during these past few weeks. I’ll see if I can address some of your issues here.

asdf_admin – Do you happen to remember which email address you sent your message to? If you still haven’t been able to update your password with the site please let me know and I’ll gladly send you a direct link to the password reset page or manually set your password for you. Please email or PM me with your username or registered email address.

darin epsilon – Site performance has been a real sore spot for us. This is one of the bigger initiatives our IT team is tackling right now and we hope to have it all hammered out within the next couple months. I can’t go into specifics but it’s a fairly intensive process that involves implementing additional contact points worldwide and smaller application sizes amongst other things.

Maff – Have you had a chance to download using our downloader at [URL="http://www.beatportdownloader.com/"]http://www.beatportdownloader.com[/URL] ? We specifically pushed this out for people who have been having issues download through their browsers. Please let us know if any of your downloads have expired and we’ll reauthorized them in your account.

Antony M – I haven’t heard of any issues with disappearing crates since Beatport 2.0. If you ever run into these issues please let us know so we can look into the cause. As far as strippers in vegas are concerned…. if only that was true.

JonQPublik- “Aunt Flo” is actually BeatportClayton. I really have no idea where he got that name from. That gave me a good laugh.

Everyone, feel free to contact me over PM here or directly through email with any other issues or questions: [email]michael.lomboy@beatport.com[/email]

Re: My email to Beatport.com (IAMPISSED)

Now that we have your attention what's the deal with the new receipt that doesn't have label info anymore?

Re: My email to Beatport.com (IAMPISSED)

[QUOTE]Do you happen to remember which email address you sent your message to? If you still haven’t been able to update your password with the site please let me know and I’ll gladly send you a direct link to the password reset page or manually set your password for you. Please email or PM me with your username or registered email address.[/QUOTE]

The issue has been resolved, but thank you. I am once again a very happy customer. ;)

I have always supported beatport highly. I am scared to do an internal audit because I am consistently buying carts over $150.00 bucks. I have my own 500 gig drive dedicated to beatport. lol.

Yeah. Call me a fan, I think that is why it was so heart breaking to me.

Thank you for your response. Very cool.

Re: My email to Beatport.com (IAMPISSED)

[quote=Homegrove;539855]Now that we have your attention what's the deal with the new receipt that doesn't have label info anymore?[/quote]

Yeah we caught that as well. I've alerted our engineering team. They should have it sorted shortly. Once it's fixed see what I can do about regenerating them for you.

Re: My email to Beatport.com (ILOVEYOUNOW)

What about all the beatport players being down for routine maintainance for almost a week now?

Re: My email to Beatport.com (ILOVEYOUNOW)

Mike Run!

Re: My email to Beatport.com (IAMPISSED)

[QUOTE=BeatportMikeL;539834] “Aunt Flo” is actually BeatportClayton. I really have no idea where he got that name from. That gave me a good laugh.[/QUOTE]

As it should ;), I would hope :D

jqp

Re: My email to Beatport.com (ILOVEYOUNOW)

[quote=jeffrey collins;539889]What about all the beatport players being down for routine maintainance for almost a week now?[/quote]

That actually has to do with my response to darin epsilon. Speeding up Beatport means the speeding up of everything (Portal, Player, Tracktor store, etc). Keeping certain things down for maintenance helps us focus our efforts. I don't have an exact estimate to when they will be back up and fully functional but we want them back too ;). I use the the players to stream new releases through the OSX widget ( [URL="http://www.apple.com/downloads/dashboard/music/beatportplayerwidget.html"]http://www.apple.com/downloads/dashboard/music/beatportplayerwidget.html)[/URL] while I do things around the house. If I get any other information we'll be sure to let you know.

Re: My email to Beatport.com (IAMPISSED)

[quote=BeatportMikeL;539885]Yeah we caught that as well. I've alerted our engineering team. They should have it sorted shortly. Once it's fixed see what I can do about regenerating them for you.[/quote]

Oh, goody!

No need to regenerate though as long as the new ones have it. :)

Re: My email to Beatport.com (IAMPISSED)

[quote=asdf_admin;539856]I have my own 500 gig drive dedicated to beatport. lol. [/quote]

lol i might be there too sometime next year, should be fun :)

Re: My email to Beatport.com (ILOVEYOUNOW)

now [i]that[/i] is customer service for you. mike creates an account to hop on our forum and address everyone's issues... professionally. that's what i'm talkin' about. i've always shopped at beatport and i shall continue. it's nice to see mike extend a hand and go one step further to help.

thanks mike.

Re: My email to Beatport.com (ILOVEYOUNOW)

[quote=Garrick;540017]now [I]that[/I] is customer service for you. mike creates an account to hop on our forum and address everyone's issues... professionally. that's what i'm talkin' about. i've always shopped at beatport and i shall continue. it's nice to see mike extend a hand and go one step further to help.

thanks mike.[/quote]

Well said. I wish more companies would take note of this kind of service.

:RockOn:

Re: My email to Beatport.com (ILOVEYOUNOW)

[quote=Garrick;540017] it's nice to see mike extend a hand and go one step further [/quote]

what kind of service is it!! :D:shock::p:lol:

Re: My email to Beatport.com (ILOVEYOUNOW)

Always good to see a company make that extra effort. As i always tell my peeps it's not the problem it's how you resolve it.

Re: My email to Beatport.com (ILOVEYOUNOW)

[quote=Huggie Smiles;540455]what kind of service is it!! :D:shock::p:lol:[/quote]

LMAO!!!! :lol:

Re: My email to Beatport.com (ILOVEYOUNOW)

I also sent an email about the download speeds a little while ago, but never got a response. Using the downloader now, and it seems to work -be it slower than it used to be. A response isn't really needed anymore after reading this thread though :D.

Good to see the guys at BP are taking things seriously, and I have to day I was pleasantly surprised that in return for answering to a feedback request I found a cool UDG CD case in my mailbox a few weeks later.

Re: My email to Beatport.com (IAMPISSED)

[quote=asdf_admin;538037]I knew it ... I am not crazy.

[/quote]

I beg to differ!!! ;)

Re: My email to Beatport.com (ILOVEYOUNOW)

Trying to buy the Trentemoller Chronicles Album and I'm getting this message:

One or more of the items you've selected for purchase are unavailable in your territory:

Release: The Trentemoller Chronicles Tracks: We Share Our Mother's Health - Trentemoller Remix You And I - Trentemoller Remix Want 2 / Need 2 - Trentemoller RemixOne or more of the items you've selected for purchase are unavailable in your territory:

Never encountered anything like this, especially while trying to [U]buy[/U] something. Here's some money for your products, "I'm sorry sir but I can't sell this to you because your house is in the lost city of New Orleans and therefore is out of our territory."

Re: My email to Beatport.com (ILOVEYOUNOW)

Yeah, I totally understand and ALL of us have had that happen to us. It's funny because when people were selling tons of vinyl you never heard of these territorial errors. You paid for vinyl and it was given or sent to you.

Re: My email to Beatport.com (ILOVEYOUNOW)

Coma blows ass anyway, just like traffic from diggers.

Re: My email to Beatport.com (ILOVEYOUNOW)

maybe somebody can help me...i really want to buy this track from beatport but it says

[B]One or more of the items you've selected for purchase are unavailable in your territory:[/B] [B]Tracks: Earthgarden - Abakus Remix[/B]

wtf does that mean??

Re: My email to Beatport.com (ILOVEYOUNOW)

You have to take your bizz somewhere else. Pretty much means this track is not allowed to be sold within the USA. You can also seek other labels or search for that specific track title. It is frustrating and I am not sure why beatport even allows "us" to see these tracks.

Kinda like ... hey you could buy but you can't. ugh.

Re: My email to Beatport.com (ILOVEYOUNOW)

^^^^ thanks for the heads up....that is kind of what i figured...but why wouldnt the artist want the money?? seems silly to me.

what is another decent site to buy trax

Re: My email to Beatport.com (ILOVEYOUNOW)

THEY SELL TECHNO MUSIC! TEH1aCNO!