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[ms] · Est. May 2002

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Forums / General Yakkity Yak

HELP!!!! AT&T Fiber is loading MS very slowly

14 durable postsStarted 2019-12-10Latest 2020-01-06
#179732Post 1 of 14

HELP!! I thought it was AT&T's DNS servers being slow so I've already put in DNS servers from OpenDNS, CloudFlare, and Google.

What else can I do? Is it something on MS' end?

#1789773Post 2 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

Try setting your DNS to cloudflare, both ipv4 and ipv6 [URL="https://developers.cloudflare.com/1.1.1.1/setting-up-1.1.1.1/"]Setting Up 1.1.1.1 - Cloudflare Resolver[/URL]

[video=youtube;ocq64xpIT9I]https://www.youtube.com/watch?v=ocq64xpIT9I[/video]

#1789824Post 3 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

Try pinging MS and tell me what your PING times are? Presume you have done all the usual? Clear cookies, cache, history etc?

[QUOTE=feather;1222733]HELP!! I thought it was AT&T's DNS servers being slow so I've already put in DNS servers from OpenDNS, CloudFlare, and Google.

What else can I do? Is it something on MS' end?[/QUOTE]

#1789992Post 4 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

PING mercuryserver.com (74.50.122.47): 56 data bytes 64 bytes from 74.50.122.47: icmp_seq=0 ttl=48 time=82.412 ms 64 bytes from 74.50.122.47: icmp_seq=1 ttl=48 time=81.531 ms 64 bytes from 74.50.122.47: icmp_seq=2 ttl=48 time=82.858 ms 64 bytes from 74.50.122.47: icmp_seq=3 ttl=48 time=81.960 ms 64 bytes from 74.50.122.47: icmp_seq=4 ttl=48 time=81.955 ms 64 bytes from 74.50.122.47: icmp_seq=5 ttl=48 time=80.602 ms 64 bytes from 74.50.122.47: icmp_seq=6 ttl=48 time=82.091 ms 64 bytes from 74.50.122.47: icmp_seq=7 ttl=48 time=81.045 ms 64 bytes from 74.50.122.47: icmp_seq=8 ttl=48 time=81.234 ms 64 bytes from 74.50.122.47: icmp_seq=9 ttl=48 time=82.077 ms 64 bytes from 74.50.122.47: icmp_seq=10 ttl=48 time=81.768 ms ^C --- mercuryserver.com ping statistics --- 11 packets transmitted, 11 packets received, 0.0% packet loss round-trip min/avg/max/stddev = 80.602/81.776/82.858/0.610 ms

#1789996Post 5 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

Are you still in the US? Ping is a little high.

#1790001Post 6 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

Yeah exactly, I'm in the US :lol:

Is it a DNS server issue? This happened after I switched to AT&T. I was on Comcast and Sonic in the past.

I can't even complete a traceroute!

#1790006Post 7 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

it might be, are you on Windows or a MAC? If it's Windows, run this command at a dos prompt

ipconfig /flushdns

Try set the DNS to Open DNS servers and then try again. If you are using a Wifi Router, then set the DNS at the router level as well.

#1790020Post 8 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

Ok I did all that plus added Cloudflare and Google's DNS servers.

Ping times are still the same.

I did nslookup from the CLI and also from Mac's Network Utulity's Lookup function:

[QUOTE]Lookup has started…

mercuryserver.com -> 74.50.122.47[/QUOTE]

So that seems fine too?

But the traceroute looks bad:

[QUOTE]Traceroute has started…

traceroute to mercuryserver.com (74.50.122.47), 64 hops max, 72 byte packets 1 192.168.1.1 (192.168.1.1) 2.647 ms 2.136 ms 1.580 ms 2 192.168.48.1 (192.168.48.1) 2.308 ms 1.827 ms 1.928 ms 3 162-207-204-1.lightspeed.sntcca.sbcglobal.net (162.207.204.1) 27.318 ms 13.536 ms 9.257 ms 4 * * * 5 12.123.15.178 (12.123.15.178) 4.274 ms 8.223 ms 7.718 ms 6 12.122.114.5 (12.122.114.5) 5.078 ms 6.859 ms 8.149 ms 7 192.205.32.222 (192.205.32.222) 7.493 ms 7.365 ms 6.303 ms 8 las-b21-link.telia.net (62.115.116.41) 14.881 ms 13.397 ms 12.681 ms 9 * dls-b23-link.telia.net (62.115.123.136) 42.667 ms * 10 * atl-b22-link.telia.net (80.91.246.74) 62.395 ms 63.215 ms 11 atl-b24-link.telia.net (62.115.113.25) 62.570 ms 62.630 ms 61.344 ms 12 mai-b1-link.telia.net (62.115.113.49) 76.230 ms 77.046 ms 77.143 ms 13 hivelocity-ic-335619-mai-b1.c.telia.net (213.248.91.155) 72.674 ms 78.079 ms 72.879 ms 14 * * * 15 * * * 16 * * * 17 tk.mjwebhosting.com (74.50.122.47) 80.486 ms 78.764 ms 77.910 ms [/QUOTE]

#1790031Post 9 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

Jesus 64 hops from within the US? Are you sitting in the desert in Nevada?

#1790032Post 10 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

Yeah I don't get it, fucking AT&T.

Their fiber speeds are really good though, better than the Sonic I had previously. 300mbps but speed tests rate it at 400+ and even on my phone's wifi it's rating in the high 200s.

#1790042Post 11 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

I have AT&T fiber too - and some sites for whatever reason load very slowly too... it's supposed to be 500 up 500 down approx...But not with MS, it runs fast.

#1790059Post 12 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

That's rather odd and random. How much are you paying for the 500? I'm not sure if I had a 500 option when I looked it up, odd. My 300 is around $60 ($50 for plan, $10 for the shitty mandatory modem rental), more expensive than Sonic but speeds have been fast and consistent.

#1790063Post 13 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

Actual speed is about 300 up and 300 down. They advertised 1 gig speed though. Who knows. It was $10 more per month to get and before that we were running like 20 up and 20 down :lol:

That's part of why my avatar is dancing I think :lol:

#1790069Post 14 of 14

Re: HELP!!!! AT&T Fiber is loading MS very slowly

Hang on, you subscribed to a 1 gbps plan and is only getting 300 up and down??

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