Re: Ipod Blues....
word of advice.... anyone having issues with an ipod, research online the specifics to your issue, and follow the breadtrail to any forum where you find it to be a somewhat common issue. You should probably find the way to contact apple (and what to tell them specifically, not lying mind you, but informed and a touch confident) and you shouldnt have to pay anything over maybe shipping, depending on the length of time u have owned the ipod. If its relatively new, there is most likely a pretty good solution, and while they dont advertise it of course, they will take care of the situation. It's one area I would like to see apple improve their customer service in, and they have a lot, there is just a lot of simple fixes mixed in with the real glitches too....
having worked in various facets of support/service, I have to say that people are stupid assholes sometimes. i really hate it when I catch myself doing it on that rare occaision.